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Gmail, connected on your terms
Connect the Google account your company writes from. The Assistant reads a recent window for the support review, drafts replies and follow-ups, and sends through that account only after you approve the exact message.
Prices are published at launch; every account starts with a trial. No card to start.
What is read
Messages within the review window, to find customers waiting on you and threads that went quiet. Their content is treated as data. Nothing is read outside that window for the review.
What is sent
Approved messages only, from your address, threaded under the customer's own message, recorded with the message id on the customer's history.
Connecting
OAuth with Google; the state parameter is verified on the callback; tokens are sealed at rest and belong to your workspace. Disconnecting is a recorded destructive action.
Status in the product
The Connections screen shows connected or not connected for your workspace. Until connected, the Assistant tells you an email needs a mailbox that is not there — and does nothing.
Questions people ask
Does connecting Gmail give the Assistant my Drive or Docs?
No. Only the scopes the connection asks for, shown on Google's consent screen.